Run your entire TEC service from a single platform
From first referral to ongoing monitoring — TEC Service Manager handles every step, so your team can focus on keeping people safe and independent at home.
TEC Service Manager by IIZUKA Software, is a highly secure, 24x7, cloud solution trusted by local authorities, housing associations, charities and service providers to coordinate and deliver their TEC, home improvement or falls prevention services.
TEC Service Manager is highly configurable, so it fits with your unique workflows and ways of working, regardless of whether your service is run in-house or delivered through partnerships and outsourced contracts.
See the diagram below to find out how TEC Service Manager supports every stage of a typical TEC Service journey.
Everything you need, built in
Outcomes tracking across individual cases and whole service
Power BI & data warehouse integration (optional)
Multi-contract management for outsourced providers
Signposting database for wider support services
Flexible referral routes (e-forms, integrations, bulk upload)
Two-way SMS & email with service users, their families or carers
Funding coordination including DFG & client contributions
Automated scheduling for reviews & maintenance
TEC Service Manager handles every step
Why teams choose TEC Service Manager
Less admin, faster service
Referrals, assessments, installations and reviews all in one place. No more spreadsheets or chasing data across systems.
Help people stay at home longer
Proactively identify changing needs, coordinate support, and make timely referrals — before a crisis happens.
Prove your impact
Real-time dashboards and one-click QSF compliance reports make it easy to demonstrate outcomes to commissioners and stakeholders.
Works with your existing systems
Secure integrations with Microsoft and Google, health, social care, and council systems. No invasive changes — up and running fast.
Efficient operations in the field
Installers access and update jobs from their phone with offline sync — no signal, no problem.
Built around your service
Configurable workflows, SLAs, dashboards and assessment models. It adapts to you — not the other way round.